Most owners of growing small businesses have team leaders or supervisors who assist with the direction of staff so that the customer service and other crucial functions are executed as expected. But do your supervisors have the capacity to grow with your business and take on the leadership skills of a real manager?
The imperative of an owner to stop working “in the business” and start working “on the business” can never come to pass unless you can build a strong bench of people ready to help manage. Discover what you need to do to get yourself out of the trenches:
- How to assess a current supervisor’s strengths and weaknesses.
- Understand the importance of a growth mindset.
- How to develop skills that promote innovation
- How to move from reacting to anticipating.
- Learn the strategies that inspire employees.
Jean Mix, Founder of Mix Education Services, has more than 20 years of experience in corporate training and educational services. She has served a variety of clients, customizing educational sessions to meet customer needs. Jean has customized programs with audiences from youth to corporate executives. Her areas of expertise include corporate communications, change management, negotiation skills, team building, communication coaching, and student readiness.