Articles by
Jean Mix
Replays
Build a problem-solving culture in your company
Does it feel like there’s an endless line of your employees presenting you with problems, sometimes silly,...
Replays
Managing conflict in your workplace
The most important and hardest element of a small business owner’s role is handling people. But building...
Replays
Pitch your product or service with confidence
Why is it that some of the most skilled and accomplished business owners become shrinking violets or...
Replays
Make effective communication your differentiator
Want to wow your current clients and win new ones? Problem is the world is full of...
Replays
How to turn a supervisor into a leader
Most owners of growing small businesses have team leaders or supervisors who assist with the direction of...
Replays
Effective customer communication for business owners and their front-line managers
What do you or your key managers sound like when you are speaking with your customers? Do you...
Replays
Decontaminate your toxic workplace culture
As a small business owner or manager do you feel burnt out? Are you frustrated with employees...
Replays
Manager or a mouse? How to have brave conversations
Business managers failing to deal with productivity issues, unresolved disagreements and chronic problems in the workplace waste...