Articles by
Jean Mix
Replays
Build a problem-solving culture in your company
Does it feel like there’s an endless line of your employees presenting you with problems, sometimes silly,...
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Managing conflict in your workplace
The most important and hardest element of a small business owner’s role is handling people. But building...
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Pitch your product or service with confidence
Why is it that some of the most skilled and accomplished business owners become shrinking violets or...
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Make effective communication your differentiator
Want to wow your current clients and win new ones? Problem is the world is full of...
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How to turn a supervisor into a leader
Most owners of growing small businesses have team leaders or supervisors who assist with the direction of...
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Effective customer communication for business owners and their front-line managers
What do you or your key managers sound like when you are speaking with your customers? Do you...
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Decontaminate your toxic workplace culture
As a small business owner or manager do you feel burnt out? Are you frustrated with employees...
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Manager or a mouse? How to have brave conversations
Business managers failing to deal with productivity issues, unresolved disagreements and chronic problems in the workplace waste...
