The number one most effective form of shareable job aid I have seen is the humble checklist. It’s a simple but powerful tool used from kindergarten classrooms to nuclear launch sites. And in a world of increasingly remote, asynchronous work, these types of job aids will be invaluable. Yet, as simple as they may be, good checklists can be difficult to make. Here is a step-by-step process to follow the next time you need to create a checklist, whether you are training a colleague or improving your...
