Transform work interruptions into opportunities

If you’re wondering whether interruptions from colleagues have disappeared during the COVID-19 pandemic, rest assured, they have not. Ask just about anyone—those side conversations are still happening, whether you’re working remotely or onsite. Whether it’s a Zoom meeting tangent, or a rambling Slack thread, or the relentless ping of incoming text messages, there is still a lot of unstructured communication happening at work.

The problem is, there is often a lot of valuable information and o...

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