Helpers, experts, and rogues

Certain types of employees, more so than others, tend to jump into projects outside their normal jobs. I classify these people into three groups: helpers, experts, and rogues.

Helpers get pulled away from their regular work because they are genuinely open and tend to be good at solving problems. And they usually have a hard time saying no. Inevitably, people are always asking them for help.

Experts are always getting asked to field a question or take a look at something because they usual...

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