What would your employees say?

I stopped at one of my favorite spots early one morning recently before my first client meeting. That happened to be the Chick-Fil-A in Brookfield, CT.  You might know the owner-operator, Devon Scanlon, from our Small Business As Usual podcast 19-1  or her participation in our Women’s Business Success conference.

What I noticed on the wall that I hadn’t seen in previous visits was a framed whiteboard with inscriptions from 26 of her employees. Devon later told m...

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